WhatsApp Cloud API integration
Scoped, built and tested with your delivery requirements.
SB INFOTECH / ENGINEERING
Connect conversations to business action
Integrate an AI-assisted WhatsApp workflow with official messaging interfaces, lead records and human escalation.
HOW WE CAN HELP
Clear outcomes.
Thoughtful engineering.
Integrate an AI-assisted WhatsApp workflow with official messaging interfaces, lead records and human escalation.
Engagement approach
Every engagement begins with requirements, solution boundaries, dependencies and agreed acceptance criteria.
BUSINESS BENEFITS
↗Capture customer enquiries
↗Reduce missed conversations
↗Organize lead information
SERVICE CAPABILITIES
Everything your solution
needs to come together.
Inbound conversation orchestration
Scoped, built and tested with your delivery requirements.
Answering from approved business data
Scoped, built and tested with your delivery requirements.
Lead logging and routing
Scoped, built and tested with your delivery requirements.
Human operator takeover
Scoped, built and tested with your delivery requirements.
Conversation audit trails
Scoped, built and tested with your delivery requirements.
Template and consent handling
Scoped, built and tested with your delivery requirements.
OUR PROCESS
A transparent path
from idea to implementation.
01
Review account and policy requirements
02
Define approved use cases
03
Connect API and automation
04
Test escalation and templates
05
Go live with monitoring
Representative use cases
Marketing enquiries
Product support
Appointment coordination
Lead qualification
FREQUENT QUESTIONS
Good questions.
Clear answers.
Will it work with any WhatsApp number?
An eligible WhatsApp Business setup and Meta approval may be required.
Can a human take over?
The integration can be designed with handoff functionality.
NEXT STEP